Welcome to The Perfect Pillow. By accessing this website or purchasing a product from us, you agree to the following terms and conditions.

Products and Orders

The Perfect Pillow offers sleep products in multiple sizes, heights, firmness levels and configurations. Product descriptions, photographs and sizing recommendations are provided to help customers select an appropriate product. Because individual comfort and support preferences vary, we cannot guarantee that a particular configuration will feel the same to every customer.

Our PerfectFit™ Sizing Guide provides recommendations based on information supplied by the customer. These recommendations are intended to assist with product selection and are not medical advice or a guarantee of a particular health outcome.

Pricing and Payment

All prices are displayed in U.S. dollars (USD) unless otherwise stated. Applicable taxes and shipping charges, if any, will be shown before the customer completes the purchase.

Payment is due at the time an order is placed. We accept the payment methods displayed during checkout. Orders are subject to payment authorization and acceptance.

Shipping and Delivery

Orders are shipped according to the shipping method and estimated timeframe provided during checkout or in our Shipping Information. Customers are responsible for providing a complete and accurate shipping address.

Delivery dates are estimates and may be affected by carrier delays or circumstances outside our control.

Returns and Refunds

Purchases are subject to the return, exchange, trial and refund policies displayed on our website at the time of purchase. Please review these policies before completing your order.

By completing a purchase, the customer acknowledges and agrees to the applicable return and refund policy.

Product Information

We make reasonable efforts to accurately describe and photograph our products. Because products may contain natural materials, minor variations in appearance, texture, dimensions or feel may occur.

Website Use

The Perfect Pillow name, PerfectFit™ name, logos, photographs, graphics, written content and other proprietary materials appearing on this website may not be copied, reproduced or used commercially without authorization.

Contact Us

Questions about an order, product or these Terms & Conditions may be directed to us using the telephone number, email address or contact information displayed on our website.

Last Updated: September 2026